Quick and easy returns
At Eight Ounce, we have simplified the return process to give you a hassle-free experience. If you would like to return a piece of jewelry, simply:
Generate a return label
Access our online returns portal through the dedicated Bpost link. Fill in the necessary information to create your return label in just a few clicks. This step only takes a few minutes and allows you to track your return easily.
Print and affix the label
Once the label is generated, print it and securely attach it to your package. If possible, reuse the original packaging to best protect your jewelry during transport. Make sure the contents are properly secured to avoid any damage.
Drop off your package
Go to the nearest Bpost point to drop off your package. You will receive a receipt with a tracking number to monitor the progress of your return. Bpost points are widely accessible, allowing you to finalize your return without constraints.
A problem? Our customer service is at your disposal for any assistance.