Frequently Asked Questions

We have designed our jewelry to fit harmoniously on different body shapes. This is why we do not offer specific size selections at this time. Our creations are designed to be versatile and comfortable.

At Eight Ounce, we only use high-quality stainless steel. This material provides a sleek, timeless and durable finish, while ensuring the necessary strength for each piece.

Currently, we do not offer customization, but we have big plans for the future! Some of our future collections will allow for custom engraving. For more information on this, stay tuned to our site or contact our team.

To keep your jewelry looking its best, avoid harsh chemicals like perfumes, lotions, or cleaning products. Store your jewelry in a dry place and use a soft cloth to clean it. For detailed care tips, please see our care guide.

Yes, we accept returns within 14 days of receiving your order. The jewelry must be in its original condition, unworn and in its original packaging. For more details, see our return policy on the site.

We sincerely apologize for this inconvenience. If your jewelry arrives damaged, contact us immediately with photos of the product at the following address: contact@eight-ounce.com . We will proceed with an exchange or refund.

Once your order has been shipped, you will receive an email with a tracking number. You can track the progress of your order at any time via our website or the carrier's website.

Yes, we ship to many countries around the world. Shipping costs vary depending on the destination. For rates, please visit our shipping page.

We accept payments by credit card (Visa, Mastercard, American Express) as well as via secure payment platforms such as PayPal. All transactions are fully secure. If you prefer to pay by bank transfer, please contact us at: contact@eight-ounce.com .

You can reach us by email at contact@eight-ounce.com or via our contact form available on our website. Our team is available from Monday to Friday to answer all your questions.

If you wish to modify an order, we recommend that you contact us as soon as possible at contact@eight-ounce.com . If the order has not yet been shipped, we will do our best to make the necessary changes.